IAFJ - How to guide
What is Issue Analytics for Jira
In large teams, communication gaps often lead to missed updates, misalignments, and reduced trust. Issue Analytics for Jira provides a seamless solution to this problem by tracking who has viewed specific issues.
With this powerful tool, you can ensure that important tasks are not overlooked, improve accountability, and build a culture of transparency within your organization.
App Modules
Analytics (1)
This panel provides a concise overview of view analytics.
Views (All-Time): This metric indicates the total number of views for each individual work item.
Unique Viewers (All-Time): This represents the count of distinct users who have viewed the work item.
Last Viewed: This section displays the last five individuals who viewed the work item, along with the corresponding timestamps.
View More: Clicking this button will open a detailed table that lists every user who has viewed the work item.
View Logs (2)
This section provides a comprehensive history of individual user interactions, detailing every view logged. The display is limited to the most recent ten entries; however, by clicking "Load All Views," you can access the complete list of views.
Important Notes
Due to the limitations of Jira, view data can only be tracked after our app is installed. The start date is indicated at the bottom of every panel with the notice "Tracking since [date]." Please note that any views before this date will not be represented in the analytics.
Tracking since example: